GAGANDEEP SINGH PMP
E-Mail: gagandeepsa@gmail.com
Sr. PROJECT/ PROGRAM MANAGEMENT
Eager to contribute highly applicable senior management and business development skills especially for offshoring and ability to analyzing business needs and translating them into executable strategies for your firm, using various quality measures. No constraints in handling any type of projects. Maturity in handling client communication, people management and taking challenging business decisions.
Passionate about : ANDROID and Mobile technologies and forthcoming Google TV
PROFESSIONAL PROFILE
¨ A certified Project Management Professional (PMP)
¨ Used PMP, CMM and Agile methodologies for managing projects
¨ Passionate about working on Android and mobile technologies. Have an application in google market and planning to host another soon.
¨ Above 15 years of experience in Project Management, Software architecture, analysis, design, development, testing, implementation and maintenance. Have extensive experience in Object Oriented Analysis, Design and Development on Windows and UNIX with a strong background in Software Architecture, Distributed Computing and re-engineering of legacy applications
¨ A 6 Sigma Black Belt, dedicated in implementation of processes in the routine work.
¨ Seasoned IT professional with comprehensive business/technical/communication skills and expertise in re-engineering, content management, Sales Force Automation, Finance, process improvement, systems integration, requirements analysis, workflow design, project management, leadership, process modeling, testing/quality assurance, software development, customer service, project management, estimating and vendor relationships.
¨ Strong skills in estimation techniques including FP, Cosmic FFP, PERT to help closing in opportunities from existing or new clients and maintaining better project metrics.
¨ Excellent record of on-time, on-budget project deliveries exceeding quality objectives.
¨ Demonstrated financial management skills, experience in budgeting, forecasting and reporting.
¨ Actively interacted with Clients & Prospects to explain the Product functionality, kick-start Project Initiations & for Implementation & development meetings.
Project Management
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Programming Languages & Software Applications
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o Specialized work in Offshore Project Management and handled team of more than 70 people.
o Re-engineering of the legacy applications at offshore and implementation at client sites.
o Resource management including goal settings
o Managing multiple projects involving distributed teams in India, US and UK.
o Planning of the tasks and deliverables
o Monitoring and controlling using dashboards
o Performance Measurement & team appraisals
o Critical Success Factors and risk management
o Implementing process oriented work culture in the projects.
o Tracking Reusable Components and ensuring their use across projects.
o Handled projects in Agile management methodologies
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o UML, Design Patterns and using RUP methodologies
o Process Flow Analysis and Re-engineering
o Systems Development Lifecycle Methodology
o Release Management.
o Team Building and Mentoring
o Strong fundamentals in core programming languages like Java, J2EE
o IBM tools: Visual Age, WSAD, Rational Rose, Rational Clearcase, Requisite Pro, RTC
o Tools & Packages: MS Office, Visio, MS Project 2000 (Certified professional), Clarity (Niku) for PM, PVCS, Lotus Notes
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PROFESSIONAL EXPERIENCE
Global Customers
Some of the customers worked for:
o Fidelity Investments, UK
o Metlife Life Insurance, US
o Bank of Montreal, Toronto, Canada
o Bank of Nova Scotia, Toronto, Canada
o Orange Telecom, France
o Reed Elsevier Science, PA, USA
o LexisNexis, Dayton Ohio, USA
o Elsevier Science, London, UK
o Peace Corporation New Zealand
o Comdisco Risk Management Solutions, Chicago USA
o Reynolds & Reynolds, Ohio, USA
o Matthew Benders, New York, USA
o IKEA, Sweden
Role:- PROJECT MANAGER
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IBM India Pvt. Ltd, Bangalore, INDIA
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January 2008 to Present
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Role and Key Accomplishments:
- Handling global team in India and Canada and direct interactions with customers for coordinating three different projects on Java and AS400 technologies. This involves replacing the existing Mainframe system with the new layer in Java using SOA and also updating some of the existing business in AS400.
- Managing multiple teams across different locations in India and Canada.
- Monitoring and ensuring positive Business Success Metrics
- Responsible for facing various internal and external audits like CMMi, ISO, PMR
- Team appraisals, goal settings and people’s management. (Managed more than 20 Direct Reports)
- Managing the financials and reporting to the senior management
- Managing and tracking the risks and issues and communicating the same with the stakeholders
Responsible for managing the full development lifecycle (SDLC) and maintenance projects including requirements definition, design, implementation, testing, documentation, deployment and customer relationship management
Scotiabank Projects
(i) ACH Compliance is a new Service to handle S1(Teller based banking applications), Scotia Globe Host, IBP(Teller based banking applications) and ACH processing. This service has different handles which is managing vital transactions & transfer to related systems. It is a Service Layer to support whole Scotia Globe In-Bound & out-Bound Transactions.
(ii) Regular enhancements relating to term Deposits, Credits and Foreign Exchange handling in the bank.
(iii) Managing the maintenance initiatives to handle a project where the problem logs piled up for different systems are fixed.
(iv) Managing Production support project and handling various initiatives to increase the productivity of the team and presenting the metrics to the client to showcase the strengths of IBM team in handling the tickets and the fixes
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Additional responsibilities handled at IBM:-
¨ Facilitated recruitment by taking interviews
¨ Taken PMP Study group sessions for two batches and helped the IBMers world over for PMP certification. Contributed to the knowledgebase in the IBM wiki for the same
¨ Handled reviews of various business opportunities for different clients (SOW / Proposals/ DOU)
¨ Member of the mentor database to guide new joiners to IBM, especially Managers and those who want to get certified on PMP
¨ Attended Android intermediate and advance trainings for 8 days in all.
¨ Member of the Banglore Android meetup.
¨ Prepared database application in Android as an extended activity
Role:- PROJECT MANAGER
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Trilogy E-Business India, Bangalore, INDIA
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November 2006 to January 2008
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Role and Key Accomplishments:
- Handling global team in India and US (about $8 million account) and direct interactions with business and sponsors for the requirements for end-to-end implementation of the customized Insurance product. This involves replacing the existing Mainframe system with the new Distributor Channel Management.
- Managing multiple teams working for top Insurance companies of US, handling the planning, resourcing, revenue tracking. It involves Distributor Channel Management product and Commissions product (Java, J2EE, XML, Struts, AJAX) implementation for various customers.
- Vendor management and outsourcing of the development work for better revenue margins.
- Monitoring and ensuring positive Business Success Metrics
- Team appraisals, goal settings and people’s management.
Responsible for managing the full development lifecycle (SDLC) and maintenance projects including requirements definition, design, implementation, testing, documentation, deployment and customer relationship management
Metlife Project - The project objectives were to design and implement a System for Institutional business that provides for aggregation of all calculated commissions into a consolidated compensation check or EFT payment to an Intermediary. It provides for the automation of the Incentive Compensation payroll feed to the HR Payroll System and automates, wherever possible, current manual processes in the various systems into one Consolidated Compensation System. It provides the business users a facility to model proposed Compensation Arrangements and Plans as necessary for changes to current or new lines of business compensation plans, arrangements, products, or awards. It also provides sales trend analysis capabilities to be used in conjunction with modeling future Compensation Plans and Arrangements. The functionality also involves needed security functions controlled by business users, such as Single Sign on and role-based access to functionality and reports. It enables the business users to create and run standard reports as needed for auditing and reporting purposes, including reporting of accepted and rejected records.
The technologies used are Java, J2EE, SOA, Oracle, Spring, Hibernate, BIRT, Unix, IBM Websphere, AJAX.
Role:- PROJECT MANAGER/Delivery Manager
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Fidelity Business Investments, Gurgaon, INDIA
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March 2006 to September 2006
(7 Months)
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Role and Key Accomplishments:
- Handling global team in India and UK and direct interactions with business and sponsors for the requirements.
- Managing the web based secure site development under Agile – DSDM methodology. It uses J2EE, Hibernate, Oracle, Sybase, Corba, AS400, Interwoven Teamsite
- Part of SEPG group for taking initiatives in quality improvement and CMM.
- Team appraisals and goal settings.
Project Institutional Defined Benefits - The project handled involved development and implementation of a secure web site for use by Institutional Defined Benefits clients, intermediaries and prospective clients. Fidelity employees within Defined Benefits such as Institutional Support Services staff use the site. A secondary benefit is to provide some self servicing facilities for clients such as report retrieval, maintaining contact details and, in a later phase, on-line straight-through processing of deals. It also involved coordinating with third party vendors who were developing the public site and integrating the two sites.
Responsible for managing the full development lifecycle (SDLC) and maintenance projects including requirements definition, design, implementation, testing, documentation, deployment and user involvement.
Role:- PROJECT MANAGER
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HCL Technologies Ltd., Gurgaon, INDIA
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August 1998 to February 2006 (7 Years 7 Months)
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Role and Key Accomplishments:
- Maximum team size handled was more than 70 persons with about 4 onsite coordinators.
- Managing multiple projects in different technologies, with four Technical Project Leads.
- Initiation and setup of the Offshore Development Center
- Responsible for managing the full development lifecycle (SDLC) and maintenance projects including requirements, design, implementation, testing, deployment and customer support for application development projects based on the CMM level 5 compliant corporate quality processes.
- Managed multiple projects simultaneously, with different architecture and infrastructure requirements.
- Responsible for grooming, mentoring and growth of team members.
- Responsible for creation of monthly metrics reports and present to upper management and also to take steps to contain the project costs.
- Prepared proposals, evaluated technical solution, estimated cost and resource for various client requests
- Faced audits for retaining CMM, ISO and BS7799 certification.
- Oversaw strategic account planning, business development, training and hiring of personnel various skills like Java, J2EE.
- Handled projects – design/development/testing/implementation, involving various technologies like Java, J2EE, XML, Documentum, Content@, Visual Basic, .Net, Oracle, Sybase, SQL Server Smart Client and Powerbuilder
Additional Responsibilities handled in HCL Technologies:-
¨ Facilitated recruitment for HCL Global Resourcing for conducting interviews across India.
¨ Conducted trainings in HCL for various subjects like - PMP Exam Walkthrough sessions for aspiring PMPs, trainings on various topics in Java, Configuration management, estimation techniques, etc.
¨ Member of Estimation council of HCL Technologies
¨ Member of Corporate Tools, Technology and Research Council group of HCL Technologies
¨ Preparing proposals and responses to the RFPs for pitching in new business.
Role:- Systems Engineer
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Modern Technologies a.k.a Corbus,
NEPZ, Noida, INDIA
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October 1997 to August 1998 (About 1 year)
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Role and Key Accomplishments:
¨ Responsible for requirements management, design, coding, testing of various projects in Powerbuilder, Oracle, Sybase.
¨ Focusing on customer satisfaction, developed clear business requirements for individualized reports deployed standardized project-management processes and deliverables.
Role:- Systems Programmer
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Computer Impact, Jalandhar, INDIA
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November 1994 to August 1996 (About 2 yrs)
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Role and Key Accomplishments:
¨ This was the start of the career with managing a contract of computer education and computerization of the Apeejay Education Society’s Jalandhar branch senior school and college.
¨ It involved setting up of about 50 computers through LAN, and preparing software packages for the school like Fees Management, Admission procedures and other administrative tasks using FoxPro and C.
Global Experience
¨ Traveled to US 8 times in different locations – Metlife, NJ; LexisNexis, Dayton Ohio; Matthew Benders, New York; Martindale Hubel, New Providence; Elsevier Science, Philadelphia; Michie Charlottesville Virginia; LexisNexis, Bethesda; Matthew Benders, Albany; and New Zealand for small to large assignments and building up relationship with the customers. This helped successfully gaining business from the unexplored areas of the acquired companies of the customer especially under the offshore model.
¨ Traveled to UK for starting up of an Offshore Development Center for Elsevier, London
¨ Currently hold a valid 10 year valid business Visa (expires 2013) for US.
EDUCATION
q Post Graduate Diploma in Management(MBA) with specialization in Systems, All India Management Association, New Delhi
q Bachelor of Arts in Public Administration, Andhra University, 1995
q Hons. Diploma in Information and Systems Management, APTECH, Jalandhar,
q Advance Diploma in Software Exports Technology, ASSET, New Delhi (Sep 1996 to Aug 1996)
PROFESSIONAL CERTIFICATIONS AND ACHIEVEMENTS
v Project Management Professional (PMP)
v Taken session in PMI Bangalore chapter on Project Management.
v Financial Markets, Equity and Derivatives certification from NCFM
v ITIL Certification course
v Certified Agile DSDM Practitioner from RADTAC, UK (http://www.radtac.co.uk/)
v Sun Certified Java Professional (SCJP)
v Certified Internal Auditor by KPMG for ISO:9001
v Six Sigma Black Belt from KPMG
v Certification of Edward DeBono’s Six Hats Training program.
v Member of PMI, USA
v Member of PMI Bangalore Chapter, PMI North India Chapter
v Won Star Performer award in HCL Technologies twice.
v Awarded Certificate of Appreciation from the Customer (LexisNexis) for outstanding work for three consecutive years
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